Shipping & Delivery Policy

At JOZOUR, we take great care in preparing and delivering our furniture to ensure every piece reaches our customers in excellent condition.

1. Shipping Costs

Shipping fees are calculated individually and are not included in the displayed product prices unless explicitly stated otherwise.

The final shipping cost is determined after the order contract has been finalized, as delivery requirements vary depending on the number, type, and size of the items ordered.

Once calculated, the shipping fee will be communicated to the customer for confirmation before dispatch.

2. Delivery Arrangements

Delivery arrangements are coordinated individually with each customer based on their order and delivery location.

Our team will contact the customer to confirm the delivery address, shipping arrangements, and any relevant delivery requirements.

3. Delivery Timeframes

Estimated delivery dates depend on product availability, manufacturing requirements, and the agreed order specifications.

Customers will be informed of their estimated delivery schedule during the order confirmation process. Any changes to the expected delivery date will be communicated accordingly.

4. Product Inspection Upon Delivery

Customers are encouraged to carefully inspect their furniture upon delivery to ensure that the items match the agreed specifications and are received in satisfactory condition.

Any visible damage or discrepancies should be reported to our delivery team before confirming acceptance.

For further details regarding returns and exchanges, please refer to our Refund & Return Policy.

5. Contact Us

For shipping inquiries, delivery arrangements, or additional assistance, please contact us:

Email: info@jozour.net

Phone: 0100-9696-444

Website: www.jozour.net